![]() ![]() ![]() When using SMS Expansion Packs, timeout errors can occur if the expansion pack used to send the message does not have permission to send SMS. In some cases, timeout errors can occur even though the message was been sent successfully, but Android did not notify the Telerivet Gateway app. The "Timeout while attempting to send message" error occurs when the Telerivet Gateway app tries to send a message but the Android phone does not notify the app that the message was sent or failed. If sending messages fails from the Messaging app, then you can be sure that the problem is unrelated to Telerivet itself, and you can fix the problem the same way you would with any mobile phone. To debug problems sending messages, try sending messages with the Android phone's standard Messaging app, without using Telerivet. Often the mobile network will send you an SMS explaining the reason why your phone was unable to send the SMS. If you receive a "generic failure" while sending messages, check your phone's incoming messages. The Telerivet Gateway app always sends SMS messages from the primary SIM, so you may need to switch which SIM is the primary one. If you are using a dual SIM phone, you might also receive "generic failure", "no service", or "radio off" errors when sending messages if the primary SIM is out of credit (or the primary SIM slot is empty), even if the secondary SIM is working. You might get a "no service" error when sending messages if your cellular signal is not strong enough. If you try to send messages to a phone number like 910123456789, you may get a "generic failure", while sending messages to +910123456789 might work. For example, when sending messages in international format (with the country code), some mobile networks require the recipient phone number to start with a "+". (Telerivet account credit is completely different from Android phone credit, so it doesn't matter how much you have in your Telerivet account.)Īnother common cause of the "generic failure" is that the mobile network doesn't understand the format of the phone number you're sending messages to. Make sure that your Android phone has enough credit to send SMS messages and try again. This usually means that your Android phone does not have sufficient credit with your mobile network. One of the most common errors encountered using the Telerivet Gateway app is the "generic failure" while sending messages. Errors sending any messages (but receiving messages works) We encourage you to set up both Wi-Fi and mobile data so that the Telerivet Gateway app will continue working if one of the two networks is down. To improve the reliability of your internet connection, keep the phone stationary in a location with good connectivity, and keep it plugged in to electricity. To check if your phone has access to, open the Telerivet Gateway app on your Android phone and click the refresh button. To check if your phone has internet access at all, open the Browser or Web app on your Android phone and try to open any website. If your phone is using mobile data for its internet connection, it may not have internet access because it does not have sufficient credit with your mobile network. This typically means that your Android phone does not have internet access, is powered off, or the Telerivet Gateway app is disabled. ![]() Here are the most common things that go wrong, and how to fix them: No messages are being sent/received on Telerivet When this happens, Telerivet often sends you an email with guidance to help you fix the problem. Sometimes, your Android phone might not work as it should. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |